Tour Cancellation Policy

Tasmanian Air Tours adheres to a strict cancellation policy. If you have any questions with regards to this cancellation policy, please feel free to contact us: www.tasmanianairtours.com.au

 

  • Flights cancelled with over 24 hours notice or due to COV19 or border closers – no cancellation fee

  • Flight Training flights cancelled with over 24 hours notice - no cancellation fee

  • Flights cancelled by 7:00pm the day prior to departure – 50% cancellation fee

  • Flights cancelled on the day of departure – 100% cancellation fee

  • If passengers elect not to travel due to weather conditions but flights are still operational, 100% cancellation fee will apply

  • All credit card bookings will be pre-authorised 24 hours prior to departure. If your credit card is declined and we are unable to contact you, your booking will automatically be cancelled.

Terms and Conditions – 2023

All prices are per person and valid for travel until the 31st March 2024.

10 Hour pre purchase flight training hours must be used within 12months of purchase. Flight training is charged on engine time. Any pre flight hours not used can be cancelled and refunded.

Please bring your own towels, sunscreen and children’s toys. Minimum passenger/booking numbers apply to all Tours and Transfers offered by Tasmanian Air Adventures. The third person discount only applies to the same group booking in our R44 aircraft. For legal and safety reasons all passengers are weighed prior to boarding – individual weights in excess of 110kg will incur an extra seat surcharge. Combined body weights per two passengers booking’s in excess of 180 kg’s will incur an extra seat surcharge. Maximum allowable per seat weight is 130 kg’s. Luggage restrictions apply to all Transfers, Helicopters, 1 medium size suitcase not weighing more than 20kgs and 1 standard test cell size carry-on bag not weighing more than 10kgs per person. Touring luggage restriction, 1 soft bag not weighing more than 5kg’s p/p.


Private Tours and Transfers

All tours and transfers are available on a Private Basis for an additional charge. Privacy is not guaranteed on any Tour or Transfer unless privacy has been requested and the privacy surcharge has been paid.

           

Infant Policy (0-2 y.o.a)/ Child Age (3-13 y.o.a)

Infants are welcome and are carried at the discretion of Tasmanian Air Tours; however, our tours are designed predominantly to accommodate adults. Some Tours are not suitable for infants, if in doubt please ask. Infants are classified as 0-2 years, one infant may travel free of charge on a parents lap in the rear of the aircraft. Please note that only one infant may travel FOC per aircraft, two infants may occupy 1 seat, the seat price applies. Children are classified as 3 – 13 years of age inclusive, must be accompanied by an adult on the flight.

Tasmanian Air Tours will not be held liable for costs associated with airfares, accommodation or anything else due to any flight on any aircraft type which does not proceed as booked or confirmed. Tasmanian Air Tours will not be held responsible for inclement weather, sea state, waves, sunburn, sunstroke, insect infestations or for any other creature which may bite, sting or eat you whilst you are visiting their habitat.  

All flights and flight paths are subject to prevailing weather, tidal conditions and availability; therefore itineraries are subject to change without notice. Cancellation fees apply for all bookings cancelled between 12 and 24 hours prior to departure, all no shows or cancelations on the day of travel.

Tasmanian Air Tours is a licensed Civil Aviation Safety Authority (CASA) certified carrier, flights are operated by Tasmanian Air Tours. Prices are stated in Australian dollars and include GST. Tour times are an approximate indication only. For credit card booking’s your card will be pre-authorised in line with our cancelation policy and then charged on the day of travel. Tasmanian Air Tours accepts Visa, MasterCard and American Express (American Express attracts a 3.85% surcharge).

All information was correct at the time of publishing. Tours and prices are subject to change without notice.